Privacy policy
Last updated: 14 November 2026
This policy explains how VedVic AI Private Limited ("VedVic", "we") handles personal data on this website and in the VedVic Health software we provide to clinics and hospitals. We follow the Digital Personal Data Protection Act, 2023 and its rules.
This website
The website does not use advertising trackers and does not ask for an account. When you write to us, we receive your name, email address and message, and use them only to reply to you. We keep enquiries for as long as needed to respond and follow up, and delete them on request.
The contact form on this website collects your name, mobile number and city, and if you give them, your clinic or hospital and email, so we can reply to your enquiry, and it is delivered to us through a form-delivery service.
VedVic Health software
Clinics and hospitals use VedVic Health to record and manage patient care. For patient data in the software, the clinic or hospital decides why and how the data is used (it is the Data Fiduciary), and VedVic processes the data on its behalf (as a Data Processor), under a written agreement.
- Patient health data is stored in India.
- Patient data is used only to provide the service to the clinic, with the consent the clinic collects, and is never sold.
- Access is limited to authorised staff of the clinic and to VedVic staff who need it to run the service, and every access is logged.
- Data is encrypted in transit and at rest.
- AI features run on Amazon Bedrock with processing in the India region and can be switched off by the clinic.
- Sharing with other providers through ABDM happens only with the patient's consent, given through the ABDM consent process.
Your rights
You may ask to see, correct or erase your personal data, withdraw consent, or raise a complaint. Patients should first contact the clinic that holds their record; we will help the clinic respond. You may also contact our Grievance Officer at contact@vedvic.com. If you are not satisfied, you may approach the Data Protection Board of India.
Changes
We will post any change to this policy on this page with a new date.
Contact
VedVic AI Private Limited
Villa 295, Namaha Rhythm, Kavya Avenue, Hyderabad, Telangana 500090, India
+91 703 2000 200
contact@vedvic.com